FAQ
What does Acampora Travel do?
Acampora Travel is a Tour Operator, specialising in incoming tours, both individual and for groups, working all over Italy. The agency is a point of reference for many national and international Tour Operators, Congress Organisations, Groups and Incentive Houses who wish to offer Italy to their clients as a destination.
What can I do with the Acamporatravel.it site?
Using the site it is possible to have information about the services offered by Acampora Travel and send a booking request for all the available services.
Why should I register with the site?
The users registered on the site have access to more detailed information on the services and above all are entitled to special prices. Furthermore only by logging in can booking requests be made for the services available online.
How can I book the services?
After registering on the site, it is necessary to log in. Then it is possible to browse through the online catalogue and put all the requested services into the trolley. Once the booking request has been made, the system will send an automatic confirmation email with a summary of the requested services and later one of our operators will contact you to conclude the purchase.
What must be inserted in the detailed search field?
For every service there is a box in which all the details on your request can be inserted. For example, if you request a guided tour, the date or period, the number of participants and the language to be spoken must be inserted. It is also possible to make special requests: for example meals for celiacs in the hotel.
What does filter results mean?
This is a function which allows you to narrow the search based on key criteria like the chosen locality for your holiday.
What is the rapid search form for?
This form allows you to immediately find within the site what you are looking for. Inserting a key word the system will filter all the services available and show a list of relevant results.
What is advanced search for?
The advanced search allows you to obtain highly relevant results regarding your requests. Selecting the type of service requested, the departure and arrival locality, and specifying if it is for an individual or a group, it shows a list with all the filtered services.
Is it possible to modify or cancel an item added to the trolley?
Once logged on, a box will appear in the right-hand column with all the details regarding your account. Clicking on the item "see trolley" it is possible to see all the services that have been requested and change or cancel the associated request, clicking on the items “change your request” or "cancel this request".
What are the most popular services?
A logged on user can create a list of his or her favourite services, enabling faster and simpler consultation. Using the button "add favourites to trolley" it is possible to automatically send the request for favourite services.
Can I change my personal data?
Once logged on, a box will appear in the right-hand column with all the information regarding your account and by clicking on the item "modify data" it is possible to do so.
I have forgotten my password. How can I get it back?
Clicking on get back password you will be sent to a form where you give your email address in order to receive an email with your password.
